Shipping policy

Shipping Policy

At Your Cozy Corner Community Classes, we want your path to a comfortable night's sleep to be as simple and transparent as possible. We carefully inspect and package every pillow, duvet, and duvet cover from our facilities to ensure safe delivery to your doorstep.

Shipping Rates & Order Thresholds

We aim to keep our shipping costs minimal and straightforward:

  • Standard Shipping (Orders $10.00 and Over): FREE Shipping on all orders with a total value of $10.00 USD or more.

  • Standard Flat Rate (Orders Under $10.00): A low flat rate of $5.99 USD applies to all orders totaling under $10.00 USD.

Order Processing Time

  • Processing: Orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after receiving your order confirmation email.

  • Order Cut-Off Time: Orders placed after 5:00 PM CST will begin processing on the following business day.

  • Confirmation: You will receive a notification email from [email protected] containing tracking details once your order has been dispatched.

Estimated Delivery Times

  • Standard Domestic Shipping (USA): 3 to 7 business days after dispatch, depending on destination distance from our Texas logistics dispatch location.

  • Note: Delivery times are estimates and may vary slightly during peak holiday seasons, severe weather conditions, or carrier delays beyond our control.

Address Accuracy & Modifications

Please ensure that your shipping address is entered completely and accurately during checkout.

  • If you notice an error in your address, email Angelina Angelina immediately at [email protected] within 12 hours of order placement.

  • We cannot be held responsible for orders delivered to incorrect addresses provided by the buyer.

Order Tracking

Once your shipment leaves our facility, you will receive an email containing a tracking number and link. Please allow 24 to 48 hours for tracking information to update in the carrier system.

Missing, Lost, or Stolen Packages

If your tracking states that your package was delivered to 702 N Jester or your specified address but you have not received it:

  1. Check surrounding areas, mailboxes, and with family members or neighbors.

  2. Contact the shipping carrier with your tracking number to open a claim.

  3. Reach out to our support team at [email protected] for assistance with carrier follow-ups.